Privacy Policy

At Picture Perfect, a division of ServiceBuilt Corporation, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us through our website, email, SMS messaging, and other communication channels.

1. Information We Collect

We collect personal information in the following ways:

• When you complete a contact form, request a quote, or book a service

• When you sign up for our email newsletters or SMS updates

• Through website analytics and cookies

• During any direct communication (phone, email, text)

​

The types of personal information we may collect include:

• Full name

• Address

• Phone number

• Email address

• Service interests

• Project details

• IP address and browser information (for website analytics)

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our painting and decorating services

• Respond to service inquiries and estimate requests

• Send appointment reminders, service updates, and follow-ups

• Send promotional emails and SMS messages (only with your consent)

• Improve our website and marketing efforts through analytics

• Maintain business records as required by law

​

You may unsubscribe from our email newsletters or opt out of SMS messages at any time by following the instructions provided in each message.

3. Email and SMS Marketing Compliance

We comply with all applicable Canadian privacy laws, including Canada’s Anti-Spam Legislation (CASL) and Ontario’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Consent:
We only send commercial electronic messages (emails or SMS) to individuals who have given explicit or implied consent.

Unsubscribe:
Every promotional email includes a clear unsubscribe link. You can also opt out of SMS messaging by replying “STOP” to any message we send.

We do not share or sell your personal information with third-party marketers.

4. Data Storage and Protection

Your personal information is stored securely on encrypted servers and cloud-based platforms, accessible only to authorized team members. We implement appropriate safeguards to protect your data against loss, theft, unauthorized access, and disclosure.

5. Third-Party Services

We may use third-party services such as:

• HubSpot for email marketing and CRM management

• Meta Business Suite for social media management

• Wix for website hosting and analytics

• CompanyCam for job site photography management

These services are subject to their own privacy policies and comply with applicable data protection laws.

6. Access and Correction of Personal Information

You have the right to request access to your personal information or correct inaccuracies at any time. To submit a request, please contact us using the details provided below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or our practices. The updated policy will be posted on our website with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact:

Picture Perfect (a ServiceBuilt Company)
Email: info@pictureperfectpainters.ca
Phone: 647-971-9202
Mail: 3219 Yonge Street, Suite 229, Toronto, ON, M4N 3S1